Water & Sewer Department
Water & sewer bills are sent out to homeowners and businesses on a monthly basis. Bills are sent out the 1st of every month and due the last day of that month.
Current Water & Sewer Rates
Every year, Michigan requires all cities to prepare a report on the quality of water supplied to their residents. Numerous tests are performed during the year to make sure specific standards are met. The 2012 report is available at the front desk at City Hall or you can read it on line below.
Put 15 drops of food coloring in the tank of the toilet and do not flush the toilet. After one (1) hour, check the bowl and if the colored water leaked through to the bowl, there is a leak in the toilet.
Write down the numbers on your meter at night before you go to bed. Do not use any water. In the morning, check the meter again. If the numbers have advanced without using any water, there is a leak in the system and a plumber should be called.
Water & Sewer Frequently Asked Questions (FAQ)
Is my meter broke?
A meter will slow down and stop if it is not working. Meters do not speed up.
How do I read the meter?
The meter is either numbers or dials and the meter is read from left to right.
How could I have used so much water?
If a water reading is an actual read, the water used at your house flowed through your meter. Check for leaks!If you shut my water off, do I owe any other charges?
Yes, we require full payment of the past due balance and $100 deposit and $80.50 turn-off/turn-on charge.
Do I ever get my deposit back?
Yes, you must contact the water department after one year of your disconnect and if your account has remained current (no penalties or door cards issued) for one year, we will return your deposit.
Do you offer any payment/extension agreements?
Yes, twice a year we will accept an extension agreement, per household. The terms are that you complete an extension form at City Hall, pay half (1/2) of the balance due at this time and agree to pay the remaining balance due in two (2) weeks. There is an additional $10 extension fee for this service. In the event payment is not made according to the extension agreement, no additional extensions will be granted in any year.
If I have a pool, can I get a credit for filling up my pool in the spring?
Yes, you are eligible to receive a credit for the sewer portion only from the recorded usage on your meter prior to and after the pool fill is complete. You must call our office prior to beginning the pool fill process and give us the starting meter read number. After you have completed filling your pool, call us back with the meter read number. We will credit your next water billing according to the usage calculated from the meter readings. ONLY ONE POOL FILL ADJUSTMENT ALLOWED PER YEAR.
When will I get my sprinkler meter billing?
We mail out sprinkler meter billings annually every September.
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Please remember to call our office at 695-3846 to schedule a final reading which will generate a final billing on the next regular scheduled billing cycle.
How to Check For Leaks: